Service: it’s what defines Cartus, and it’s one of the company’s five values, which along with our mission and vision statements are the cornerstones of our company culture.
What that means is that we are committed to delivering unparalleled customer service to our clients on a daily basis—and how we deliver it is just as important as what we deliver. Service is a part of every solution, no matter how big or how small, and it will always be the most visible and personal benefit Cartus can offer.
Cartus honored Jo-Anne Tregunna, senior international assignment consultant in the Swindon office, as the winner of the culture contest that the company held to celebrate those who have demonstrated the value of service.
Jo-Anne was promoted to senior consultant in 2010 and despite being in her position for less than a year, she not only mastered her responsibilities but also became a role model for service. Her dedication to her VIP assignees, client contacts and her team ensures that everyone works together to deliver the best service possible. Assignees describe her as “helpful, expedient, quick to respond to all requests, caring, and customer focused.”
No stranger to awards, Jo-Anne previously earned Consultant of the Year in 2010 and first quarter 2011 in one of our client’s yearly internal recognition program. She’s earned two team ”Extra Mile” awards for efforts above and beyond her stated responsibilities, an international monthly service award, and 12 Bravo! awards for helping co-workers with various projects.
Other outstanding nominees for this award included Nancy Zhang, Karen Stockham, and Joe Kettner. Congratulations to all.